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1.10 Case Escalation Process

SCOPE OF THIS CHAPTER

This protocol has been developed to ensure that Hertfordshire County Council has a robust escalation process through which issues or concerns might be raised and resolved involving care plans for children looked after, or children subject to a child protection plan. It aims to encourage that issues are addressed and resolved at the earliest point possible; to prevent drift and delay for children; to promote more consistency across the service and to improve practice in Children's Social Care.

Independent Reviewing Officers (IROs) and Child Protection Chairs (Child Protection Conferences) are referred to Independent Chairs when referring to both roles.

It should be read in conjunction with:

The full chapter can be accessed by authorised users in the Staff Access Library.

This chapter was added to the manual in March 2015.

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