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Quick Guide

September 2017

This 'Quick Guide' must be read before accessing the body of the manual.

Welcome to this latest edition of the online Hertfordshire Social Work Procedures Manual (previously called the Children in Need and Children Looked After Manual). This manual is fully integrated with the Hertfordshire Safeguarding Children Board Child Protection Procedures and navigation between the manuals does not require the reader to enter and leave the respective websites.


Contents

  1. Display and Browser Options
  2. About this Manual
  3. New and Updated Chapters
  4. Timetable for Planned Updates
  5. Keywords and Search
  6. Printing and Retaining Copies
  7. Compliance
  8. Copyright


1. Display and Browser Options

People with a visual impairment may have difficulty accessing this Manual.

To change the size of the text/layout - please use these accessibility buttons

smallmediumlargehivis

which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. About this Manual

Status of the Manual

This is the latest edition of the Social Work Procedures Manual produced by tri.x.


3. New and Updated Chapters

In this latest edition of the manual a number of chapters have been added or amended.

Click here to view details of updates made to this manual.


4. Timetable for Planned Updates

The next scheduled review of this manual is timetabled for publication on 12 March 2018 and any approved changes or developments should be notified to tri.x by 15 January 2018. Any amendments to currently published chapters must be set out using the “track changes” feature of MS Word.

Any urgent amendments (e.g. emanating from a Complaint or Serious Case Review) can be implemented at any time.


5. Keywords and Search

5.1 Keywords

The manual is accessed by practitioners from various agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

5.2 Search

We have provided a Search function, available from the relevant button on the left hand menu bar. This will enable you to search for Chapter/Procedure titles and sub-sections within Chapters.

It will provide the best results if you know the title of the chapter or sub section, or if you have a good idea what the title is.

You may have to try different or alternative spellings/terms before you get the result you are looking for.


6. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure.

Please note, copies may be printed for reference only, they may NOT be retained for more than 3 working days or used for any other purpose (See Section 8, Copyright).


7. Compliance

7.1 Regulatory Compliance

Every effort has been taken to ensure regulatory compliance but as this is the first edition of this manual you may discover errors or omissions. If you discover any errors or have other concerns, please alert your manager. You can also contact tri.x by using the 'Contact Us' button on your left.


8. Copyright

The content of this manual can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Hertfordshire County Council.

End