Using this Manual
This 'Quick Guide' must be read before accessing the body of the manual.Welcome to this latest edition of the online Hertfordshire Social Work Procedures Manual. This manual is fully integrated with the Hertfordshire Safeguarding Children Partnership Child Protection Procedures and navigation between the manuals does not require the reader to enter and leave the respective websites.
1. About this Manual
Status of the Manual
This is the latest edition of the Social Work Procedures Manual produced by tri.x.
2. New and Updated Chapters
In this latest edition of the manual a number of chapters have been added or amended.
3. Timetable for Planned Updates
The next scheduled review of this manual is timetabled for publication on September 2022. Any amendments to currently published chapters must be set out using the "track changes" feature of MS Word.
Any urgent amendments (e.g. emanating from a Complaint or Serious Case Review) can be implemented at any time.
4. Local Resources
This manual contains a local resource section which can be accessed via the navigation bar. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.
5. Glossary, National Contacts and Search
Glossary and National Contacts
The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.
There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.
We have provided a Search function, available from the button on the menu bar. This will enable you to search for Chapter/Procedure titles and sub-sections within Chapters.
It will provide the best results if you know the title of the chapter or sub section, or if you have a good idea what the title is.You may have to try different or alternative spellings/terms before you get the result you are looking for.
6. Regulatory Compliance
Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.
7. Register for Updates
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10. Printing and Retaining Copies
The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.
11. Browser Recommendations
It is recommended that this manual is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.
Recommended browsers are:
12. Mobile/Tablet Compatibility
This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device it is possible that the manual will not display correctly.
If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.